There are two ways you can reset your receiver:
Method 1: Press the Reset button
Step 1
On some DIRECTV receivers there is a red reset button located inside the access card door on the front panel. Press it, then wait for your receiver to reboot.
Note: On some receiver models, the reset button is on the side of the receiver.
Method 2: Unplug your receiver
Step 1
Unplug your receiver’s power cord from the electrical outlet, wait for 15 seconds, and plug it back in.
Step 2
Press the Power button on the front panel of your receiver. Wait for your receiver to reboot.
