Channel List CTC TV

Consolidated Telephone Company

Company Package SD HD Channel Price
CTC | TV Basic Lineup 2 502 LakelandPrime
CTC | TV Basic Lineup 3 503 QVC
CTC | TV Basic Lineup 4 504 WCCO-CBS
CTC | TV Basic Lineup 5 505 KSTP-ABC
CTC | TV Basic Lineup 6 506 HSN
CTC | TV Basic Lineup 8 Public/Education
CTC | TV Basic Lineup Government
CTC | TV Basic Lineup 9 509 KMSP-FOX
CTC | TV Basic Lineup 10 510 WFTCUPN
CTC | TV Basic Lineup 11 511 KARE-NBC
CTC | TV Basic Lineup 12 512 ION
CTC | TV Basic Lineup 15 Public/Education/
CTC | TV Basic Lineup Government
CTC | TV Basic Lineup 16 C-SPAN
CTC | TV Basic Lineup 17 C-SPAN2
CTC | TV Basic Lineup 18 518 KSTC45
CTC | TV Basic Lineup 19 LakelandPlus*
CTC | TV Basic Lineup 20 LakelandKids
CTC | TV Basic Lineup 21 LakelandCreate
CTC | TV Basic Lineup 22 EWTN
CTC | TV Basic Lineup 23 GuideChannel
CTC | TV EntertainmentLineup 24 524 Lifetime
CTC | TV EntertainmentLineup 25 525 USANetwork
CTC | TV EntertainmentLineup 26 526 TNT
CTC | TV EntertainmentLineup 27 527 TBS
CTC | TV EntertainmentLineup 28 528 FS1
CTC | TV EntertainmentLineup 29 529 ESPN
CTC | TV EntertainmentLineup 30 530 ESPN2
CTC | TV EntertainmentLineup 31 ESPNClassic
CTC | TV EntertainmentLineup 32 532 ESPNNews
CTC | TV EntertainmentLineup 33 533 FSNNorth
CTC | TV EntertainmentLineup 34 534 BigTenNetwork
CTC | TV EntertainmentLineup 35 535 GolfChannel
CTC | TV EntertainmentLineup 36 536 TheOutdoorChannel
CTC | TV EntertainmentLineup 37 537 NBCSportsNetwork
CTC | TV EntertainmentLineup 38 538 FSNPlus
CTC | TV EntertainmentLineup 40 540 ComedyCentral
CTC | TV EntertainmentLineup 41 541 SyFy
CTC | TV EntertainmentLineup 42 542 Freeform
CTC | TV EntertainmentLineup 43 543 SpikeTV
CTC | TV EntertainmentLineup 44 544 MSNBC
CTC | TV EntertainmentLineup 45 545 FoxNewsChannel
CTC | TV EntertainmentLineup 46 546 CNN
CTC | TV EntertainmentLineup 47 547 CNNHeadlineNews
CTC | TV EntertainmentLineup 48 548 CNBC
CTC | TV EntertainmentLineup 49 549 TruTV
CTC | TV EntertainmentLineup 50 550 AMC
CTC | TV EntertainmentLineup 51 LifetimeRealWomen
CTC | TV EntertainmentLineup 53 553 Nickelodeon
CTC | TV EntertainmentLineup 55 555 DisneyChannel
CTC | TV EntertainmentLineup 56 556 DisneyXD
CTC | TV EntertainmentLineup 57 557 CartoonNetwork
CTC | TV EntertainmentLineup 58 Boomerang
CTC | TV EntertainmentLineup 59 559 TVLand
CTC | TV EntertainmentLineup 60 560 LifetimeMovieNetwork
CTC | TV EntertainmentLineup 61 561 HallmarkChannel
CTC | TV EntertainmentLineup 62 TheWeatherChannel
CTC | TV EntertainmentLineup 63 24HourLocalWeather
CTC | TV EntertainmentLineup 64 564 BBC
CTC | TV EntertainmentLineup 65 565 DiscoveryChannel
CTC | TV EntertainmentLineup 66 566 DiscoveryFamily
CTC | TV EntertainmentLineup 67 567 FX
CTC | TV EntertainmentLineup 68 568 FXX
CTC | TV EntertainmentLineup 69 569 WGN
CTC | TV EntertainmentLineup 70 570 OWN
CTC | TV EntertainmentLineup 71 571 Oxygen
CTC | TV EntertainmentLineup 72 572 InvestigationDiscovery
CTC | TV EntertainmentLineup 73 573 TLC
CTC | TV EntertainmentLineup 74 574 HistoryChannel
CTC | TV EntertainmentLineup 75 575 Viceland
CTC | TV EntertainmentLineup 76 576 NationalGeographic
CTC | TV EntertainmentLineup 77 577 AnimalPlanet
CTC | TV EntertainmentLineup 78 578 GameShowNetwork
CTC | TV EntertainmentLineup 81 581 HGTV
CTC | TV EntertainmentLineup 82 582 DIYChannel
CTC | TV EntertainmentLineup 83 583 FoodNetwork
CTC | TV EntertainmentLineup 84 584 TravelChannel
CTC | TV EntertainmentLineup 85 TBN
CTC | TV EntertainmentLineup 86 InspirationNetwork
CTC | TV EntertainmentLineup 89 Reelz
CTC | TV EntertainmentLineup 90 590 Bravo
CTC | TV EntertainmentLineup 91 591 A&E
CTC | TV EntertainmentLineup 92 592 FYI+
CTC | TV EntertainmentLineup 93 593 E!Entertainment+
CTC | TV EntertainmentLineup 94 594 WE+
CTC | TV EntertainmentLineup 95 595 FoxBusiness*+
CTC | TV EntertainmentLineup 101 601 MTV+
CTC | TV EntertainmentLineup 102 602 CMT+
CTC | TV EntertainmentLineup 103 603 VH1+
CTC | TV EntertainmentLineup 605 Velocity
CTC | TV EntertainmentLineup 606 Axis
CTC | TV EntertainmentLineup 607 HDNetMovies
CTC | TV Digital Basic 150 MeTV*
CTC | TV Digital Basic 151 ThisTV*
CTC | TV Digital Basic 152 AntTV*
CTC | TV Digital Basic 153 Heroes&Icons*
CTC | TV Digital Basic 154 Decades
CTC | TV Digital Basic 155 JusticeNetwork
CTC | TV Digital Basic 156 KARE11WeatherPlus*
CTC | TV Digital Basic 157 KOOLTV*
CTC | TV Music Choice – Digital Music Package 900 MusicChoicePlay
CTC | TV Music Choice – Digital Music Package 901 HitList
CTC | TV Music Choice – Digital Music Package 902 PopRhythmic
CTC | TV Music Choice – Digital Music Package 903 Dance/EDM
CTC | TV Music Choice – Digital Music Package 904 MixTape
CTC | TV Music Choice – Digital Music Package 905 Hip-HopandR&B
CTC | TV Music Choice – Digital Music Package 906 Rap
CTC | TV Music Choice – Digital Music Package 907 Hip-HopClassics
CTC | TV Music Choice – Digital Music Package 908 ThrowbackJamz
CTC | TV Music Choice – Digital Music Package 909 R&BClassics
CTC | TV Music Choice – Digital Music Package 910 R&BSoul
CTC | TV Music Choice – Digital Music Package 911 Gospel
CTC | TV Music Choice – Digital Music Package 912 Reggae
CTC | TV Music Choice – Digital Music Package 913 Rock
CTC | TV Music Choice – Digital Music Package 914 Metal
CTC | TV Music Choice – Digital Music Package 915 Alternative
CTC | TV Music Choice – Digital Music Package 916 AdultAlternative
CTC | TV Music Choice – Digital Music Package 917 RockHits
CTC | TV Music Choice – Digital Music Package 918 ClassicRock
CTC | TV Music Choice – Digital Music Package 919 SoftRock
CTC | TV Music Choice – Digital Music Package 920 LoveSongs
CTC | TV Music Choice – Digital Music Package 921 PopHits
CTC | TV Music Choice – Digital Music Package 922 PartyFavorites
CTC | TV Music Choice – Digital Music Package 923 TeenMC
CTC | TV Music Choice – Digital Music Package 924 KidsOnly!
CTC | TV Music Choice – Digital Music Package 925 ToddlerTunes
CTC | TV Music Choice – Digital Music Package 926 Y2K
CTC | TV Music Choice – Digital Music Package 927 90’s
CTC | TV Music Choice – Digital Music Package 928 80’s
CTC | TV Music Choice – Digital Music Package 929 70’s
CTC | TV Music Choice – Digital Music Package 930 SolidGoldOldies
CTC | TV Music Choice – Digital Music Package 931 PopCountry
CTC | TV Music Choice – Digital Music Package 932 Today’sCountry
CTC | TV Music Choice – Digital Music Package 933 CountryHits
CTC | TV Music Choice – Digital Music Package 934 ClassicCountry
CTC | TV Music Choice – Digital Music Package 935 CCohnritsetimanporary
CTC | TV Music Choice – Digital Music Package 936 PopLatino
CTC | TV Music Choice – Digital Music Package 937 MusicaUrbana
CTC | TV Music Choice – Digital Music Package 938 Mexicana
CTC | TV Music Choice – Digital Music Package 939 Tropicales
CTC | TV Music Choice – Digital Music Package 940 Romances
CTC | TV Music Choice – Digital Music Package 941 Sounds of the Seasons
CTC | TV Music Choice – Digital Music Package 942 Stage&Screen
CTC | TV Music Choice – Digital Music Package 943 Soundscapes
CTC | TV Music Choice – Digital Music Package 944 Smooth Jazz
CTC | TV Music Choice – Digital Music Package 945 Jazz
CTC | TV Music Choice – Digital Music Package 946 Blues
CTC | TV Music Choice – Digital Music Package 947 Singers & Swing
CTC | TV Music Choice – Digital Music Package 948 Easy Listening
CTC | TV Music Choice – Digital Music Package 949 Classical Masterpieces
CTC | TV Music Choice – Digital Music Package 950 LightClassical
CTC | TV The BIG Value Tier 200 700 NFLNetwork
CTC | TV The BIG Value Tier 202 FoxCollegeSportAtlantic
CTC | TV The BIG Value Tier 203 FoxCollegeSportCentral
CTC | TV The BIG Value Tier 204 FoxCollegeSportPacific
CTC | TV The BIG Value Tier 205 705 SEC
CTC | TV The BIG Value Tier 206 706 SECAlternate
CTC | TV The BIG Value Tier 208 708 TennisChannel
CTC | TV The BIG Value Tier 209 709 ESPNU
CTC | TV The BIG Value Tier 210 SportsmanChannel
CTC | TV The BIG Value Tier 211 711 PursuitChannel
CTC | TV The BIG Value Tier 212 712 FS2
CTC | TV The BIG Value Tier 213 DiscoveryLife
CTC | TV The BIG Value Tier 221 721 Fusion
CTC | TV The BIG Value Tier 222 CNBCWorld
CTC | TV The BIG Value Tier 223 BBCWorld(futureaddition)
CTC | TV The BIG Value Tier 230 730 FoxMovieChannel
CTC | TV The BIG Value Tier 231 731 TurnerClassicMovies
CTC | TV The BIG Value Tier 232 732 HallmarkMovies&Mysteries
CTC | TV The BIG Value Tier 233 733 IndependentFilmChannel
CTC | TV The BIG Value Tier 243 743 NatGeoWild
CTC | TV The BIG Value Tier 245 745 Science
CTC | TV The BIG Value Tier 246 746 AmericanHeroes
CTC | TV The BIG Value Tier 247 747 DestinationAmerica
CTC | TV The BIG Value Tier 248 748 RFD
CTC | TV The BIG Value Tier 249 749 NASA
CTC | TV The BIG Value Tier 250 Youtoo
CTC | TV The BIG Value Tier 251 Chiller
CTC | TV The BIG Value Tier 264 764 DisneyJr.
CTC | TV The BIG Value Tier 265 NickJr.
CTC | TV The BIG Value Tier 266 TeenNick
CTC | TV The BIG Value Tier 267 NickToons
CTC | TV The BIG Value Tier 270 770 GreatAmericanCountry
CTC | TV The BIG Value Tier 271 771 FUSE
CTC | TV The BIG Value Tier 272 772 MTV2
CTC | TV The BIG Value Tier 273 MTVHits
CTC | TV The BIG Value Tier 274 VH1Classic
CTC | TV Movie Channels 300 HBO(East)
CTC | TV Movie Channels 301 HBO2(East)
CTC | TV Movie Channels 302 HBOSignature(East)
CTC | TV Movie Channels 303 HBOFamily(East)
CTC | TV Movie Channels 304 HBO(West)
CTC | TV Movie Channels 305 HBO2(West)
CTC | TV Movie Channels 306 HBOSignature(West)
CTC | TV Movie Channels 307 HBOFamily(West)
CTC | TV Movie Channels 308 HBOComedy(East)
CTC | TV Movie Channels 309 HBOZone(East)
CTC | TV Movie Channels 310 HBOComedy(West)
CTC | TV Movie Channels 320 Cinemax(East)
CTC | TV Movie Channels 321 CinemaxMoreMAX
CTC | TV Movie Channels 323 CinemaxActionMAX
CTC | TV Movie Channels 324 CinemaxThrillerMAX
CTC | TV Movie Channels 325 CinemaxMovieMAX
CTC | TV Movie Channels 327 Cinemax5StarMAX
CTC | TV Movie Channels 328 CinemaxOuterMAX
CTC | TV Movie Channels 340 840 STARZ(East)
CTC | TV Movie Channels 341 841 STARZEdge
CTC | TV Movie Channels 342 842 STARZ(West)
CTC | TV Movie Channels 343 843 STARZinBlack
CTC | TV Movie Channels 344 844 STARZKids&Family
CTC | TV Movie Channels 345 845 STARZCinema
CTC | TV Movie Channels 346 846 STARZComedy
CTC | TV Movie Channels 350 850 STARZENCORE(East)
CTC | TV Movie Channels 351 STARZENCOREWesterns
CTC | TV Movie Channels 352 852 STARZENCOREClassic
CTC | TV Movie Channels 353 853 STARZENCORESuspense
CTC | TV Movie Channels 354 854 STARZENCOREBlack
CTC | TV Movie Channels 355 855 STARZENCOREAction
CTC | TV Movie Channels 356 856 STARZENCORE(West)
CTC | TV Movie Channels 357 STARZENCOREFamily
CTC | TV Movie Channels 360 860 Showtime(East)
CTC | TV Movie Channels 361 861 Showtime2(East)
CTC | TV Movie Channels 362 862 ShowtimeShowcase(East)
CTC | TV Movie Channels 363 863 ShowtimeExtreme
CTC | TV Movie Channels 364 864 ShowtimeBeyond
CTC | TV Movie Channels 365 865 Showtime(West)
CTC | TV Movie Channels 366 866 Showtime2(West)
CTC | TV Movie Channels 367 ShowtimeShowcase(West)
CTC | TV Movie Channels 368 ShowtimeExtreme(West)
CTC | TV Movie Channels 370 870 TheMovieChannel(East)
CTC | TV Movie Channels 371 871 TheMovieChannel(West)
CTC | TV Movie Channels 380 FLIX
CTC | TV Movie Packages (300-310) HBO Package $16.95/month
CTC | TV Movie Packages (320-328) Cinemax Package $13.95/month
CTC | TV Movie Packages (300-328) HBO/Cinemax Package $22.95/month
CTC | TV Movie Packages (340-357) STARZ/STARZ ENCORE Package $13.95/month
CTC | TV Movie Packages (360-368) Showtime Package $14.95/month
CTC | TV Movie Packages (360-380) Showtime/The Movie
Channel Package
$17.95/month
CTC | TV Specialty Channels 199 699 NFL RedZone* $39.95/season
CTC | TV Specialty Channels 390 Playboy $15.95/month
CTC | TV Specialty Channels 110 610 Pay Per View

Great Plain Cable Television Channel Lineup


Great Plains Cable Television

Bloomfield Channel Line-up

Expand Basic Limited Basic
23 The Weather Channel 2 GPC-TV
24 ESPN 3 KPTH – Sioux City – FOX
25 ESPN 2 4 KTIV – Sioux City – NBC
26 ESPN Classic 5 NET1
27 BTN 6 NET2
29 FOX Business News 7 NET3
30 FOX News Channel 8 Siouxland CW
31 CNN 9 KCAU – Sioux City – ABC
32 A&E 10 KOLN – Lincoln – CB
33 USA 11 KMEG – Sioux City – CBS
34 TBS 12 News Channel Nebraska
35 FX 13 MeTV Siouxland
36 TNT 14 WGN America
15 C-SPAN
37 Disney Channel 16 C-SPAN 2
38 Discovery Family Channel 17 INSP
39 Freeform 18 TBN
40 GAC 19 EWTN
41 Hallmark Channel 20 HSN
42 Discovery Channe 21 QVC
43 History Channel 22 KPTH.2 – This TV/MyNetwork
44 Travel Channel 480 KPTH.3 – Charge
45 Lifetime 481 KPTH.4 – Stadium
46 AMC 482 KCAU.2 – Escape
47 HGTV 483 KCAU.3 – Laff
48 Food Network 484 KCAU.4 – Bounce
49 RFD-TV
52 Bravo
53 Lifetime Movie Network
54 TCM
55 National Geographic High Definition Tier
56 TLC 524
ESPN HD
57 Animal Planet 525
ESPN 2 HD
58 MSNBC 527
BTN HD
59 CNBC 529
FOX Business News HD
60 HLN 530
FOX News Channel HD
61 truTV 531
CNN HD
62 Disney Jr 532
A&E HD
63 E!
64 SYFY 533
USA HD
65 Golf Channel 534
TBS HD
66 FOX Sports 1 535
FX HD
67 NBC Sports Network 536
TNT HD
68 FXX 537
Disney Channel HD
69 Outdoor Channel 538
Discovery Family Channel HD
70 Cartoon Network 539
Freeform HD
71 Disney XD 540
GAC HD
72 Comedy.TV 541
Hallmark Channel HD
73 Justice Cental 542
Discovery Channel HD
74 Hallmark Movies & Mysteries 543
History Channel HD
77 Investigation Discovery 544
Travel Channel HD
78 Oxygen 545
Lifetime HD
79 OWN 547
HGTV HD
80 Chadron State College 548
Food Network HD
552
Bravo HD
553
Lifetime Movie Network HD
555
National Geographic HD
Family Variety 556
TLC HD
101 BBC America 557
Animal Planet HD
103 Boomerang 558
MSNBC HD
104 NFL Network 559
CNBC HD
105 MLB Network 561
truTV HD
106 Hallmark Drama 563
E! HD
107 The Cowboy Channel 564
SyFy HD
108 Universal Kids 565
Golf Channel HD
566
FOX Sports 1 HD
109 Science 567
NBC Sports Network HD
110 Destination America
111 Nat Geo Wild 568
FXX HD
112 American Heroes Channel 569
Outdoor Channel HD
113 Viceland 570
Cartoon Network HD
114 fyi, 574
Hallmark Movies & Mysteries HD
115 Discovery Life Channel 577
Investigation Discovery HD
116 FOX Sports 2 579
OWN HDs
117 ESPN News 580
ASX TV HD
118 ESPNU 581
Velocity HD
119 SEC Network 583
HD Movies HD
120 CBS Sports 604
NFL Network HDs
121 GSN 605
MLB Network HDs
122 FXM 609
Science HDs
123 Olympic Channel 610
Destination America HDs
124 Sportsman Channel 611
Nat Geo Wild HD
126 IFC 619
SEC Network HDs
128 WE 620
CBS SPORTS HD
130 Cooking Channel 630
Cooking Channel HD
131 DIY 631
DIY HD
133 Fusion HD Service available only to subscribers with
Family Variety
750
STARZ HD
760
HBO HD
770
Cinemax HD
HBO Showtime/The movie channel
301 HBO 341
Showtime
302 HBO 2 342
Showtime 2
303 HBO Signature 343
Showcase
304 HBO Family 344
Showtime Extreme
305 HBO Comedy 345
The Movie Channel
306 HBO Zone 346
The Movie Channel Xtra
347
Showtime Next
Cinemax 348
Showtime Family Zone
321 Cinemax 349
Showtime Women
322 More Max 350
FLIX
323 Action Max
324 Thriller Ma
Digital Cable Music Digital Cable Pay-Per-View
901 – 950 801
InDemand
802
InDemand
803
InDemand
891
XREAL
892
TEN
893
TCLIP
To
order a Pay-Per-View Movie, please
call 1.888.834.8014, opton 3
High Definition STARZ/STARZ ENCORE
490 FOX HD 361
Starz Encore
491 NBC HD 362
Starz Encore Western
492 ABC HD 363
Starz Encore Action
493 CBS HD 364
Starz Encore Classic
494 NET HD 365
Starz Encore Suspense
495 CW HD 366
Starz Encore Black
498 WGN HD 367
Starz
368
Starz Edge
369
Starz Encore Family
370
Starz Cinema
371
Starz Comedy
372
Starz Kids & Family
*Additional monthly fees apply for Premium
Services

DirecTV Error Code 775

This number is an error code that indicates your receiver is having trouble communicating with your satellite dish. As a result, your TV signal may be interrupted. Follow the steps below to correct the problem:

Step 1: Check Receiver Cables

Secure all connections between your receiver and the wall outlet, starting with the SAT-IN (or SATELLITE IN) connection. If you have any adaptors connected, please secure them as well.

Step 2: Reset SWiM Adaptor

You may have a SWiM Adaptor (pictured above) attached to the DIRECTV cable coming from your dish. Unplug it from the electrical outlet, wait 15 seconds, and plug it back in.

Note: Do not plug in the SWiM Power Inserter to a power outlet that can be turned off.

DIRECTV Error Code 771

771 is an error code that means your receiver is having trouble communicating with your satellite dish, which may interrupt your TV signal.

Severe Weather
In rare instances, this might be caused by a severe storm. If you are experiencing heavy rain, hail, or snow, please wait for it to pass. If there are no sever weather conditions in your area, proceed to the steps below.

No Weather Issues
If there are no severe weather conditions in your area and you’re seeing error 771 on ALL of your receivers, call 800.531.5000 for assistance.

If only some receivers are affected, but not all, follow the steps below. You need to be home to troubleshoot.

Step 1. Check Receiver Cables:

    •  Secure all the connections between your receiver and the wall outlet, starting with the SAT-IN (or SATELLITE IN) connection. If you have any adaptors connected to the cable, please secure them as well.

 

     

    Step 2. Check for Dish Obstructions: If you can easily see your satellite dish, verify there’s nothing is blocking the line of sight from the dish to the sky. DO NOT climb on your roof. If you believe there is something interfering with the signal, please contact us.

     

     

    Step 3. Contact Us: Call 1-800-531-5000 and say “771” when prompted.
    NOTE: While you’re waiting for your service to be restored, you may still be able to enjoy your favorite movies and shows. Here’s how:

    Watch on Your TV: Watch your recorded shows. Press LIST on your remote control to view your DVR playlist.

    If your HD DVR was connected to the Internet before the outage, you may be able to enjoy the latest movie releases on DIRECTV CINEMA (Ch. 1100), plus thousands of titles On Demand (Ch. 1000).

    How do I reset my DIRECTV receiver?

    There are two ways you can reset your receiver:

    Method 1: Press the Reset button

    Step 1

    On some DIRECTV receivers there is a red reset button located inside the access card door on the front panel. Press it, then wait for your receiver to reboot.

    Note: On some receiver models, the reset button is on the side of the receiver.

    Method 2: Unplug your receiver

    Step 1

    Unplug your receiver’s power cord from the electrical outlet, wait for 15 seconds, and plug it back in.

    Step 2

    Press the Power button on the front panel of your receiver. Wait for your receiver to reboot.

    What is SAP and how does it work?

    Your DIRECTV service includes SAP (Secondary Audio Programming), which allows you to enjoy English-language programming in several different languages. The language you select on-screen will become the default language for all of your programming and will activate automatically whenever SAP is available.

    If you have a Standard receiver or a DVR:

    1.     Press MENU on your DIRECTV remote control
    2.     Select PARENTAL, FAV’S & SETUP
    3.     Select SYSTEM SET-UP
    4.     Select AUDIO
    5.     Choose LANGUAGE and select your language of choice

    If you have an HD receiver or an HD DVR:

     

    1.     Press MENU on your DIRECTV remote control
    2.     Select SETTINGS & HELP
    3.     Select SETTINGS
    4.     Select AUDIO
    5.     Choose LANGUAGE and select your preferred language

    24-hour SAP channels include Boomerang, Disney XD and Cartoon Network. Many of the movies on DIRECTV CINEMA™ have the SAP functionality. Many of DIRECTV’s premium channels also offer shows and movies with SAP (see below for complete list). Other channels offer SAP on a show-by-show basis. If a particular program is SAP enabled, it will be indicated in the program description that appears on the channel guide. To use the SAP function, press the GREEN button on your remote control.
    Premium Movie channels with SAP:

    HBO East
    HBO 2 East
    HBO Signature
    HBO West HD
    HBO West
    HBO 2 West
    HBO Family East
    HBO Family West
    Cinemax East
    Cinemax West
    More MAX
    starz East
    starz West
    starz Edge
    starz in Black
    Encore East
    Encore West
    Encore WAM
    Showtime East
    Showtime West
    SHO 2
    Showtime Showcase
    Showtime Extreme

    DIRECTV Error Code 721

    This error might be caused by one of the following situations:
    • The channel you’re trying to watch is not included in your programming package.
    • Your receiver is not processing the programming information on this channel.

    To resolve the issue yourself, follow the steps below or watch the video.

    Still seeing Error Code 721 on your TV screen? Try Solution 2.
    Solution 2: Check your channel lineup

    STEP 1: Sign in to your DIRECTV online account.

    STEP 2: On the My Overview page, click Print Channel Lineup.

    STEP 3: If the channel you’re trying to watch is not included in your programming package, click Change Package to easily upgrade your package.

    Still seeing Error Code 721 on your TV screen? Try Solution 3.

    Solution 3: Reset your receiver

    STEP 1: Unplug your receiver’s power cord from the electrical outlet, wait for 15 seconds, and plug it back in.

    STEP 2: Press the Power button on the front panel of your receiver. Wait for your receiver to reboot.

    STEP 3: Go to My Equipment to refresh your receiver again.

     

    Still seeing Error Code 721 on your TV screen? Please call 1-800-531-5000 for assistance.

    DIRECTV “Refresh”

    Refresh your service

    Many issues, such as missing channels, can be fixed by “refreshing” or “reauthorizing” your receiver. Please visit the My Equipment page and then select the “Refresh Receiver” link next to the receiver you’re having trouble with.

    Please note: Your service might be interrupted for a few minutes. If your receiver is not fully functional within 5 minutes after your refresh request has been submitted, please call us at 1-800-531-5000.

    DIRECTV Error Code 920

    This error occurred because your receiver wasn’t able to download the guide information from the satellite for more than 3 hours.

    Is the issue happening at your Genie Mini location?
    A. Yes: Troubleshoot the issue from the main Genie Server
    B. No: Continue running a system test on the receiver

    System Test

    STEP 1
    Press MENU on your remote control

     

    STEP 2
    Select Settings & Help
    STEP 3
    Select Settings
    STEP 4
    Select Info & Test
    STEP 5
    Select Run System Test. This may take a few minutes.

    If no codes are returned, then the receiver temporarily lost communication and normal functionality should return shortly.